Smart assets are products and systems that are complemented by IoT-based, intelligent services to generate new services for customers. These can be products up to lot size 1, which are no longer sold and delivered as a product, but are available to the customer as a service and are only charged for their value-adding contribution in the process.
When creating smart products and services, transparency of the health status of the product in real time is crucial. Sensors, cloud based networks and algorithms support the provider in keeping the performance available.
Trebing + Himstedt helps with the innovation of smart assets and the implementation of the transformation process to smart products and services - Powered by SAP Leonardo.
The question that companies must ask themselves today is what customer experience their own customers expect in the future and how they can continue to inspire their own clientele.
What "customer experience" do you want to deliver to your customers in the future?